Hello everybody. When i try to install after effects it downloads on my c drive which is full and not my e drive which has 820gb of space. i have changed the download place to my e drive, can somebody help? It also happens when i try to install adobe creative cloud on my e drive, it then automatically downloads on my c drive. Please help
I'm sorry, Markus, but the files needed to complete the installation must be placed on the same drive as the operating system. Please free up additional space on the C: drive to allow the update to be completed.
I recommend focusing on music, videos, or other large files that can be moved on the E: drive to free up space for the operating system and Adobe updates. ^JW
OKay thank you, can you maby help me then, i have tried to move many things from my c to e drive, but it says that it cant because a file from the folder is open but i have all apps closed, do you perhaps know what it is?
ie, while the cc desktop app has to be installed on the os drive, you can use its preferences to install apps (eg, after effects) on other drives (eg, an adobe folder on E:)
Markus, the error message means what it says, the files you are trying to delete are in use by another application or program. Try rebooting the computer and then try emptying the recycle bin again.
If the files are still in use, move them out of the recycle bin, one or two at a time, until you can successfully empty the bin.
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