Chargement creative cloud (impossible d'acceder aux apps)

[Simon5C1E]

Bonjour, 

J'ai un poste en w7 où j'ai plusieurs applications dont creative cloud desktop qui se lance mais charge indefiniment. Je n'ai donc pas accès aux applications pour mettre à jour quoi que ce soit.

J'ai reinstallé adobe cc desktop mais rien ne change..

une idée ?

merci

[John T Smith]

>in w7

Does that translation mean you have Windows 7 on your computer?

If yes, you may not use Cloud programs

https://helpx.adobe.com/creative-cloud/system-requirements.html
-Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information
-Win8 is also no longer supported https://support.microsoft.com/en-us/help/4580358/windows-8-1-update

[Simon5C1E · Accepted solution]

yes it means i have Windows 7

but i understood that news updates can't be installed on W7. 

so i will have to migrate to W10 🙂

thanks