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Chat support not working

New Here ,
Oct 30, 2017 Oct 30, 2017

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Hi

I have been trying to get hold of support by using the chat function.

The Chat starts and the support is writing to me, but i do not have a reply option.

The box or text field for me to write my reply is missing.

What do i do?

I am using, Windows 10 latest build, Edge.

Frederik

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Creative Cloud

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correct answers 1 Correct answer

LEGEND , Oct 31, 2017 Oct 31, 2017

Try using a different browser

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LEGEND ,
Oct 31, 2017 Oct 31, 2017

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Try using a different browser

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New Here ,
Jan 03, 2018 Jan 03, 2018

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All of the Adobe Support options are ridiculous. What kind of Chat Support takes an hour to get someone?!

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Hi,

Although this is an old thread but I'll post the link to how to show the chat icon and get in touch with an actual Adobe agent, maybe someone will search and see this reply:

https://youtu.be/Q2B7AHMFt2w

 

Good luck!

 

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New Here ,
Aug 17, 2021 Aug 17, 2021

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This worked!!!!!!

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