como faço para cancelar um plano? Estou com dois

Community Beginner ,
Sep 15, 2018 Sep 15, 2018

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Por favor me ajudem. Estou com dois planos abertos e gostaria de cancelar um deles.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Community Professional , Jun 12, 2019 Jun 12, 2019
This is a public forum, not Adobe support... other users are not able to help you cancelTo Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html-or Chat link https://helpx.adobe.com/contact/support.html

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Adobe Community Professional ,
Jun 12, 2019 Jun 12, 2019

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This is a public forum, not Adobe support... other users are not able to help you cancel

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

-or Chat link https://helpx.adobe.com/contact/support.html

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New Here ,
Mar 20, 2021 Mar 20, 2021

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Eu tenho o pacote de Fotografia e assinei o plano para todos os Apps. Pensei que o cancelamento do outro fosse automático, mas não é. Incluiu mais um plano e estou pagando dois. Na minha conta não é possível cancelar um dos planos. Pedem para entrar em contato com o suporte mas não existe suporte. Que feio Adobe, milhares de recursos em seus Apps e não tem um recurso para a altura para seus assinantes.

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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