Configuration Error 16 when opening Adobe XD on Windows 10

New Here ,
Apr 30, 2017 Apr 30, 2017

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how to fix error 16 in adobe XD windows 10??lkj.PNG

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correct answers 1 Correct answer

Adobe Employee , May 01, 2017 May 01, 2017

Sabas9253964 have you been able to implement the steps listed in Configuration error in Adobe Creative Cloud​?  Have you verified the file permissions for SLStore and Adobe PCD folders are set correctly?

If you have any questions on how to complete the listed steps then please update this discussion Sabas9253964.

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Adobe Employee ,
May 01, 2017 May 01, 2017

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Branching to a new discussion.

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Adobe Employee ,
May 01, 2017 May 01, 2017

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Sabas9253964 have you been able to implement the steps listed in Configuration error in Adobe Creative Cloud​?  Have you verified the file permissions for SLStore and Adobe PCD folders are set correctly?

If you have any questions on how to complete the listed steps then please update this discussion Sabas9253964.

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Guest
Aug 10, 2017 Aug 10, 2017

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I have try all solutions :

adobe manager

create slstore

modifiy permissions for slstore and adobe pcd

reinstall product.

This error is just for experience design for me. Muse, photoshop, illustrator don't make error.

What I do ?

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New Here ,
Sep 28, 2017 Sep 28, 2017

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I have followed all those steps to the t and still can't use adobe xd.

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New Here ,
Jul 16, 2018 Jul 16, 2018

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Hey, I have the same, problems, when I open Adobe XD, show me Error 16,

I need to Help Please

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Community Beginner ,
Dec 09, 2018 Dec 09, 2018

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hi! you can try it..

1. Remove adobe folder

Re: Configuration Error 16

2. Run cleaner tool : AdobeCreativeCloudCleanerTool

3. Install Creative cloud again and try installing the CC applications.

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Participant ,
Sep 02, 2022 Sep 02, 2022

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LATEST
  1. Uninstall and re-install Adobe Creative Cloud.
  2. Launch the Creative Cloud app with Administrator rights. 
  3. Restore permissions to licensing folders. 
  4. Update your graphics card driver. 
  5. Create a new SLStore folder. 
  6. Paste adbeape. 
  7. Change the attributes of the SLStore folder.

 

 

Regards,

Will

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