Connection to the Mac App Store problem with Lightroom

New Here ,
Oct 19, 2021 Oct 19, 2021

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I have downloaded Lightroom and when I try to open it I get a message saying there is a problem connecting to the Mac App Store and that I should contact support team with a reference number of 1005 - can anyone help?

 

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Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

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Default, what version of Lightroom are you attempting to download and install?

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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Are you logged into the Mac App Store?

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