Constantly being signed out

[marcelc82609694]

I am constantly being signed out of Creative Cloud. I already did the deinstall and reinstall suggested before. No change. It's getting to be a pain especially with the second factor.

[aylinsoenmez]

I have the same problem. Cant use my Apps,Adobe always says i have to log in.

[Kanikas]

Hi Marcel and Aylin,

Sorry for a late response!

As I understand, you both are being signed out of the Creative Cloud app. Please follow the steps shared in the link for help: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

In case the steps don't help, kindly Contact Customer Care for help and support.

Let us know if this helps! Feel free to update the thread for more questions.

Thanks

Kanika

[marcelc82609694]

Kanika,

no these steps do not help. Perhaps I had to be a little bit more specific; every time I reboot my machine Creative Cloud does not sign in automatically. Once I have signed in it works until the next reboot.

It is the same as described in this item:

Creative Cloud Desktop app not staying logged in on boot.

Marcel

[Kanikas · Accepted solution]

Hi Marcel,

Sorry to hear that these steps were not helpful.

I would suggest you to Contact Customer Care for the solution. The support team will be able to assist you with the same.

Regards

Kanika