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Continous Creative Cloud logout

New Here ,
Dec 15, 2019 Dec 15, 2019

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Hi,

 

I use for a very long time Creative Cloud and it worked fine.

In the last few days I am getting continous logout, I have to login every few hours or even if I start a new app. I uninstalled all the apps and Creative Cloud and reinstalled again I have the same problem, I am logout almost imediately.

I changed the password and use a two step authentification now is even worst since I have to login every time I use an application or after few hours.

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Explorer ,
Dec 16, 2019 Dec 16, 2019

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I have the same problem. I get kicked out and lighroom closees. Nice App. Hate Adobe for this liziens problems.

2 Computer are logged in and one gets kicked all the time. That calls Professional work with Professional payment. Capture One see you soon.

 

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Arooly and Paule77934122, what operating system are you using the Creative Cloud membership?  To resolve the current sign-in errors see https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html.

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Explorer ,
Dec 16, 2019 Dec 16, 2019

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I use OS Catalina 10.15.2, with my macbooc too. The macbook have this problems.

 

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New Here ,
Dec 16, 2019 Dec 16, 2019

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It looks like uninstalling and removing creative cloud and reinstaling so far solve it. I will let you know if it starts again.

I have Windows 10 Pro.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Thanks for the update, Arooly!

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New Here ,
Dec 22, 2019 Dec 22, 2019

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I am at the limit with Adobe new policy of sw authentification.

I got kicked out numerous times, my password changed, I changed my password and after that I try to login with the new password with double authentification and I was locked out.

I am starting now to see what are my options and start working with another software.

I am paying every month $52 and I am not even able to work normal.

 

Thank you for forcing me to find an alternative.

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