Corporate Threat Detection keeps flagging Creative Cloud file

[swrutherford]

C:\program files\adobe\adobe creative cloud experience\libs\node.exe

This file keep getting flagged/blocked by my company's threat detection software, CarbonBlack. Windows 10, Creative Cloud info below:

The only thing that wasn't able to be seen here is CC Libraries 30.20.7.4.

Any guidance to either disabling this or how to get the CarbonBlack system to no longer see this as a threat is appreciated.

[Lumigraphics · Accepted solution]

Node is a free JavaScript environment that is (to say the least) widely used. Any security program should recognize and allow this. Your network administrators need to open a support ticket with the vendor of your security software.

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Node-Application-is-Blocked-Despite-P...

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Script-files-being-blocked-despite-pe...

[swrutherford]

Thank you! I will bring this to their attention.

[Nancy OShea]

It's caused by an overzealous setting in CB Defense and a known issue.  See below for more details.

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Node-Application-is-Blocked-Despite-P...