Creative Cloud 2019 - Not respecting color settings

Community Beginner ,
Oct 16, 2018 Oct 16, 2018

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Just updated to Creative Cloud 2019 apps, and the colour settings are not staying set. Usually I set them in Bridge to sync the same across the suite of apps, but after clicking apply and then closing and reopening Bridge, the colour settings are out of sync again.

Photoshop seems to be set correctly, but I cannot get color settings to stick in either InDesign or Illustrator - they revert back to 'Emulate InDesign 2.0' in InDesign and 'Emulate Illustrator 6' in Illustrator, when they should both be set on 'Europe Prepress 3'.

Really annoying - anyone for a suggested fix?

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correct answers 1 Correct answer

Community Beginner , Oct 16, 2018 Oct 16, 2018

I think I got it working after trashing the color preferences.

This file:

ACEConfigCache2.lst

Located:

/Users/yourusername/Library/Preferences/Adobe/Color

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Community Beginner ,
Oct 18, 2018 Oct 18, 2018

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sorry but none of this is working on my mac mini. neighter uninstalling bridge, deleting the preference file, illustrator and indesign keeps resetting the color management to emulate an older version. ADOBE HOW COULD YOU MESS THAT UP!? fix this pronto please!

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New Here ,
Oct 18, 2018 Oct 18, 2018

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I can't find the location of this file in my computer.

This file:

ACEConfigCache2.lst

Is there another solution for this? I have uninstalled Ps, Ai, Id several times and the issue of the color still there. Can anyone suggest another way to fix this?

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Community Beginner ,
Sep 27, 2019 Sep 27, 2019

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I tried everything on all these forums. Then I simply checked (set) the settings as I wanted them and hit "Save..." and saved my preferences/settings into a file that I named. Then I clicked on "Load" and voila it kept all of my settings.

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Community Beginner ,
Oct 21, 2018 Oct 21, 2018

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Delete from mac os:

all old versions

all adobe applications

close all adobe process

all adobe folders and adobe files in library

all plugins

clean trash and temp

restart mac os

install again all app

!!! first open adobe bridge / edit / color settings / select / save

open other adobe app

It works for me

If delete only this file, the same story, after some time

This file:

ACEConfigCache2.lst

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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

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Morning,

I tried searching for the ACEConfigCache2.lst file to delete and can't find it on my computer. Does anyone know where else it could be living? Thanks!

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Explorer ,
Oct 26, 2018 Oct 26, 2018

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1. Quit all Adobe apps

2. Hold down the Option key, and choose the Go Menu.

3. Chose Library.

4. Go to Preferences/Adobe/Color

5. Delete this file: ACEConfigCache2.lst

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New Here ,
Oct 29, 2018 Oct 29, 2018

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Wonderfull...

Thank you so much for this post.

It work 🙂

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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These are the steps that have been working for me and my creative team:

1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

2. Quit all Adobe apps

3. Hold down the Option key, and choose the Go Menu.

4. Chose Library.

5. Go to Preferences/Adobe/Color

6. Delete this file: ACEConfigCache2.lst

7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

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Explorer ,
Nov 02, 2018 Nov 02, 2018

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Adobe says the color settings issue has now been fixed in the new 9.0.1.216 update.

Re: Color settings won't sync/stick in CC 2019 Apps [macosx 10.14]

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Community Beginner ,
Nov 15, 2018 Nov 15, 2018

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That file (ACEConfigCache2.lst) appears to be the culprit - having a look at the file reveals that instead of pointing to the selected colour profile (this is what the file normally does), it was highly truncated.

This goes on to explain two behaviours: why colour settings kept defaulting to none and why the ACE process would continually run.

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Community Beginner ,
Nov 20, 2018 Nov 20, 2018

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Experienced this issue as well with 2019 apps, illustrator, indesign and photoshop were all broken in color profiles and bridge kept on resetting my settings. following this guide by uninstalling bridge with reinstall, and deleting the preference file solved it - for now

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New Here ,
Nov 29, 2018 Nov 29, 2018

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Working with PS cc 2019, CS6 AI and Indesign, have not updated Mac to Mohave concerned may render my CS6 programs useless. Since the cc PS update my color files from Ai when moved to PS are washed out.

My question, if I follow the best practice outlined here by a few responders, will this work across CS6 and cc?

Hope that was not too convoluted a question

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New Here ,
Dec 27, 2018 Dec 27, 2018

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All solution proposals doesn't work for me on High Sierra.

Uninstall bridge, uninstall ACEConfigCache2.lst, install bridge, synchronize.

Indesign and Illustrator will not synchronize color settings.

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Participant ,
Mar 18, 2020 Mar 18, 2020

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For me in 2020, Windows 10, nothing helped. Not deleting that ACEConfigCache2.lst file, not uninstalling bridge, nor creating and loading a color setting in indesign, and not in any permutation of doing all this in different orders.

THIS DID HELP: copy the desired color settings .csf file that you created in Indesign and also put it into this folder:

"C:\Program Files (x86)\Common Files\Adobe\Color\Settings\Recommended"

 

 

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New Here ,
Dec 28, 2020 Dec 28, 2020

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I'm having the same issue with InDesign. Illustrator and photoshop work fine and when I bring in the file into InDesign the whole color is off and dull. Can't find the answer anywhere. 

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