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Creative Cloud All Apps Annual plan, prepaid but cant download apps

New Here ,
Feb 03, 2019 Feb 03, 2019

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I have a Creative Cloud All Apps Annual plan (prepaid) subscription but I cant download apps onto  anew machine. I login to  Adobe Account  then click download apps  (Adobe Creative Cloud ) and choose an app to install, I download the e.g Photoshop_Set-Up.exe and run it but all I see is "Create Cloud" window with these tabs "Learn, Files, Fonts, Stock and Behance" no ability to download apps like in old days. I cant start the app install/  In on Windows 10 Ent, Core i8 8700, 32GB Ram and NVME

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Community Expert ,
Feb 03, 2019 Feb 03, 2019

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Have you downloaded the Cloud desktop app? That's the hub for downloading everything else.

Download from Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

Install then download the apps via that.

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