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Creative Cloud & all utilities entirely broken

Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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I tried to get rid of all the Adobe products on my Macbook the other day because they're sitting around gathering dust on here while I use them on my primary computer. Everything went fine until I came across the frustration of the Camera Raw plugin. Rather than look up how to delete it like a normal person, I went straight into my Macbook's Library folder and manually deleted pretty much every file associated with an Adobe product. This was a very stupid thing to do, as not only was I unsuccessful in deleting Camera Raw or the Creative Cloud application, now the Uninstall utility and Diagnostics won't even open. I have angered my Adobe overlords and I repent miserably. I have already tried re-installing Creative Cloud. Everything is still broken. Please spare some advice, and let me know if I am entirely screwed and will need to replace my hard drive.

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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if nothing opens, try using the cc cleaner.

 

if any adobe apps open, other steps might be prudent.

 

to clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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The CC Cleaner app is entirely gone. Even with re-installing it is not here. The CC Installer won't open.

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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why can't you download the cc cleaner?

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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Oh, I was unaware the CC cleaner required a separate installation. I thought it was part of the Creative Cloud installation. On using it, it's cleaned up everything except the content manager.

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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is content manager causing a problem?

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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I mean yeah, it's taking up space without serving any purpose.

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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compress it and see if that causes a problem. if not, delete after a few restarts and days.

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