Creative Cloud apps appearing as trials in school plan

[lK3A]

My school gave us  an all apps adobe plan but when I go onto Adobe Creative Cloud it just shows as trials, other people have it working fine and it's not just the app on the web it also shows it as a trial.

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html