Creative cloud crashes Firefox browsers

New Here ,
Oct 29, 2021 Oct 29, 2021

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Hi,

I am finding Creative Cloud is doing a really strange thing when I start an application. If my Firefox browser is open and I start Photoshop or Indesign for example, it crashes Firefox. It seems to happen when Creative Cloud is activating the font library.

Is anyone else having this problem? If so any fixes?

I am using an iMac with version 10.15.7, Photoshop 22.5.1, Indesign 16.4 and Firefox 93.0.

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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i haven't seen anyone else post about that problem so it's not a widespread problem.

 

i suggest uninstalling firefox, restarting your computer and then reinstalling it.

 

if that fails, you should consider updating your os.

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Ok thanks

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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you're welcome.

 

p.s. keep us posted.

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