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Creative Cloud desktop app stops working on Windows 10

Community Beginner ,
Dec 22, 2019 Dec 22, 2019

Since 2 months (or so) the Adobe Creative Cloud desktop app stops working properly.
all it gives me is an empty window but no contten about my installed apps. Occasionally I get a system notification that new updates are availble but when launching the CC app from my system tray the window remains empty.

I've not bothered about it to much , but with the new releases of PS and others I want  to update them now.

I followed some of the support threads out here (including this one: https://helpx.adobe.com/au/creative-cloud/kb/creative-cloud-app-doesnt-open.html) but the issue remains. (my OS is Windows 10 Pro 1909, and version of Adobe CC desktop ap is 5.0.0.354)

Any hint to a working solution is highly appreciated.

Regards

 

Paul

empty CCapp.jpg

 

TOPICS
Creative Cloud
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correct answers 1 Correct answer

Community Expert , Dec 22, 2019 Dec 22, 2019
Community Expert ,
Dec 22, 2019 Dec 22, 2019
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Community Beginner ,
Dec 23, 2019 Dec 23, 2019

OK solved in my case it was an empty company name !

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Community Beginner ,
Jan 09, 2020 Jan 09, 2020

3 weeks later and again blank Adobe CC Desktop window !
what an instable app !!!!

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Community Beginner ,
Jan 09, 2020 Jan 09, 2020
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Fixed again by renaming opm.dp and restarting the Adobe CC desktop app ...

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