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For the last 3 months, more and more problems with CC occur. Last weeks almost every day started like this - after turning on the computer, CC comes with a note - "the app is damaged, it needs to be reinstalled." This takes about 10 to 15 minutes of my working time. After that, the CC seems to be upgrading - another 5 to 10 minutes.
After these operations are finished, I open any app (Photoshop, Illustrator, Indesign...whatever) and I got another error note: Your subscription status cannot be verified (I have to say, I'm not offline)...next in line is another note: "We're sorry, but there was an error in the product, we need to close it"
There are also problems with Typekit synchronization (fonts do not sync). Please, can you do something about it? These problems take too much of my working time.
is this on a mac that hibernates?
there's something on your computer (av, cleaner etc) that's corrupting your cc app. google your software and creative cloud corruption.
all av programs are suspects. google it.
Isnt this great... (NOT!)
We pay these folks at Adobe alot of hard earned money and they direct us to "Google it" when there's a recurring issue with THEIR application crashing that also all but hoses our RAM and amps our CPU up to 99%.
Thanks for the help!
i'm not an adobe employee. if you want to discuss with an employee, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human