Creative cloud/fonts & photoshop NOT working

[kmarie86]

I don't have any clue what is going on. This morning my fonts wont load on the font tab of creative cloud. Then I tried to launch photoshop, and I get "could not complete your request because the file is locked and you do not have the necessary access permissions, bla bla bla".

I didnt change anything! I've used photoshop and creative cloud a million times before and now all of a sudden it wont work!

Anyone else having the issue? Customer support wont help.

[kglad]

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

then, if your account is active, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[Nancy OShea]

Which operating system?

Did your computer receive a recent OS update/upgrade?  

Have you restarted your computer?