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creative cloud hangs at 42%

manajoaquin
New Here ,
Mar 27, 2014 Mar 27, 2014

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I am downloading Indesign using creative cloud on my mac book pro and it repeatedly hangs at 42% - what are my options?

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Creative Cloud , Installation

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correct answers 1 Correct answer

tony-tiddles
Community Beginner , May 31, 2015 May 31, 2015

SOLUTION!!! So easy. was hanging at 42% - tried numerous times.

1) Log out of CC

2) Close all CC applications eg Photoshop, Illustrator etc.

3) Reopen CC

4) Begin Download again

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tony-tiddles
Community Beginner ,
Jul 07, 2015 Jul 07, 2015

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In Response To tony-tiddles

make sure between 3 and 4 you log in obviously

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