Copy link to clipboard
Copied
if i click on photoshop of indesign they open fine. however, if I click on prem pro, after effects or pre rush I get nothing. the "open" button highlights but if wont launch the program?? anyone understand whats going on? i have tried installing the apps, installing previous versions but just get the same error. please help 😄
Cactus Pan, I am very sorry, but reinstalling the Adobe applications will not help. The most recent error indicates the Microsoft Visual C++ Redistributables have been damaged. Please see https://helpx.adobe.com/x-productkb/global/unable-to-launch-adobe-applications-on-windows---error-vcruntime.html for information on how to repair this damage to the Windows operating system.
Copy link to clipboard
Copied
Which operating system do you have?
If you're on Windows, try right-click > More > Run as Administrator.
Copy link to clipboard
Copied
thanks nancy. ive tried right clicking everywhere on here but don't get the option to run as admin. and yes, running windows
Copy link to clipboard
Copied
i just tried running it from explorer rather than the cc dialog and got this error. i have tried reinstalling the programs btw.
Copy link to clipboard
Copied
Cactus Pan, I am very sorry, but reinstalling the Adobe applications will not help. The most recent error indicates the Microsoft Visual C++ Redistributables have been damaged. Please see https://helpx.adobe.com/x-productkb/global/unable-to-launch-adobe-applications-on-windows---error-vc... for information on how to repair this damage to the Windows operating system.