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09/16/21 18:14:54:019 | [INFO] | | | | | | | 11548 | *******************start of Download****************
09/16/21 18:14:54:019 | [INFO] | | | | | | | 11548 | GDE Version is 5.4.0.13
09/16/21 18:14:54:019 | [INFO] | | | | | | | 11548 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
09/16/21 18:14:54:028 | [ERROR] | | | | | | | 11548 | The windows error code is - 12180
09/16/21 18:14:54:028 | [ERROR] | | | | | | | 11548 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
09/16/21 18:14:54:028 | [ERROR] | | | | | | | 11548 | failed to resolve the proxy setting on the machine
09/16/21 18:14:54:028 | [INFO] | | | | | | | 11548 | The file to be downloaded is https://cdn-ffc.oobesaas.adobe.com/core/v1/applications?name=CreativeCloud&name=CCLBS&osVersion=10.0.0.19041&platform=win64
09/16/21 18:14:54:028 | [INFO] | | | | | | | 11548 | Going to download the file at C:\Users\HENDE\AppData\Local\Temp\{75267C26-C9ED-48D9-B70B-E87E012F166A}/applications.xml
09/16/21 18:14:54:143 | [INFO] | | | | | | | 11548 | Preference: Preference is set for adding compression header
09/16/21 18:14:54:143 | [INFO] | | | | | | | 11548 | Preference: Client has set the preference for single stream download
09/16/21 18:14:58:851 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:02:792 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:06:725 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:10:628 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:15:305 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:19:232 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:23:161 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:27:090 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:31:014 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:35:752 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:39:673 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:43:753 | [INFO] | | | | | | | 3868 | some intermittent error. Retrying now. Error code is 12029 and error type is -50
09/16/21 18:15:47:756 | [ERROR] | | | | | | | 3868 | Retry count overshoot for ERROR_HTTP_SERVER_UNREACHABLE - 13
09/16/21 18:15:51:775 | [INFO] | | | | | | | 5736 | *******************End****************
I can access all the links in https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html, my firewall and antivirus is disabled. Adobe is working @ https://status.adobe.com/
I tried it for hours already and I tried on 2 different networks
I followed https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 and https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html, but nothing worked.
I use a windows 10 laptop.
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Screenshot of error
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Thanks for the response, I checked settings and TLS 1.2 is enabled so that's not the problem. Do I have to disable TLS 1.0 and TLS 1.1?
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Disabling TLS 1.0 and TLS 1.1 still gave the same error 😕
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I am also unable to install Creative Cloud and get the same error on Windows 11.