Creative Cloud installer won't download from website

[felix_6908]

Hi, i wanted to download the Creative Cloud installer, but upon clicking on "Download Creative Cloud" nothing happened, reloading the site also didn't change anything. Clicking on "Restart download" also didn't help.

[kglad]

you can try a different browser or manually download.  this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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[Shivangi_Gupta]

Hi there,

We understand this is not ideal. Did you try a different browser as suggested by the expert above? Let us know. 

Thanks,

Shivangi