Creative Cloud is suddenly preventing my iMAC from entering sleep mode

Report · Oct 13, 2019

In the last week, my iMAC won't sleep or turn off the display.

Activity monitor lists Creative Cloiud as the only app preventing sleep.

How do I fix this?

Report · Oct 16, 2019

Open Creative Cloud from the menu bar. Find the gear icon to open Creative Cloud preferences. Choose the Syncing pane, and select Pause Syncing. This will immediately stop Activity Monitor from listing Creative Cloud as preventing sleep.

For others finding this conversation: One can add columns to the Activity Monitor CPU view by right-clicking on an existing column. Preventing Sleep is a column option.

For others considering paying $30 per month for Creative Cloud: I depend on several apps, but they are the most expensive and least supported apps that I use. The original poster obviously has no idea how to get Adobe's help other than this community hand-holding exercise. I am in the same boat. Note that the other reply (as of this writing, "dump...") is spam, and Adobe hasn't bothered to remove it. They're not even reading these pages; support isn't in their budget. I find that frustrating. They don't deserve my money. This is technical arrogance.

Report · Oct 21, 2019

Thanks.

After posting, the problem corrected itself (I have no idea how), so I haven't changed any settings.

Will keep it in mind if this recurs.