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Creative Cloud keeps preventing my PC from shutting down and decides to uninstall itself randomly.

New Here ,
Jan 17, 2019 Jan 17, 2019

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What is wrong with this program? why does it keep uninstalling itself randomly?

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 18, 2019 Jan 18, 2019

there's probably something on your computer (cleaner, av, antimalware etc) causing the problem.

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Community Expert ,
Jan 18, 2019 Jan 18, 2019

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there's probably something on your computer (cleaner, av, antimalware etc) causing the problem.

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New Here ,
Aug 18, 2023 Aug 18, 2023

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so how do i shut the computer down if the clean up of installer keeps going?

 

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Community Expert ,
Aug 18, 2023 Aug 18, 2023

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@Amanda31748600oufn 

 

you'll need to disable your suspect programs during some test restarts to find the problematic program.

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