Creative cloud launches but doesn't respond to any clicks - Mac Mini M1/BigSur 11.2.2

[diana_nemirovsky]

Hi -

I need to use illustrator this morning, and I'm trying to download it. When I go to creative cloud, I can scroll up and down in the display, but nothing is clickable. Menus, update buttons, left side panel. It's very bizarre. Rebooting didn't help. Yes, I'm logged in. Anyone else have this issue?

TIA -

Diana

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

[Peru Bob]

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html