Creative Cloud marked as a trojan when downloaded from official site

[practical_Jubilee0297]

I'm unsure if this is a false postive but virustotal said 2/72 that there was a trojan warning. I did 3 full scans of my pc with malwarebytes and windows defender and nothing happened is this a false postive? I first installed it from Microsoft store and was worried that was virus, when I installed creative cloud on my pc it opened the microsoft store one and also when I downloaded the file again and scanned it, it said trojan warning, same for each adobe app I installed. And when i was done downloading my monitor went zoom in snd everything was grey. Image is the reconstruction of it

[kglad]

yes.

[kglad]

yikes, if you're that concerned and want to be 100% safe, disconnect from the internet.

[Kevin Stohlmeyer]

@practical_Jubilee0297 you cannot open a psd file using InDesign. Use Adobe Photoshop to open the document. 

[Kevin Stohlmeyer]

@practical_Jubilee0297 I've merged your numerous threads into this one post. You seem to have a lot of concerns about viruses, downloads, etc. 

As long as you are using authorized Adobe software downloaded from Adobe.com you can follow the directions given by the numerous experts on here to assist you and calm your concerns. 

Please refrain from posting multiple similar posts on various forums. 

[practical_Jubilee0297]

Alrighty. Sorry abt that. Is this adobe.com link btw? Bc i downloaded the creative cloud download off of there and microsoft store http://adobe.com/home?acomLocale=ca

[kglad]

you should be using https

[practical_Jubilee0297]

Mb when I copy the link from ipad it does http. When I go onto the site itself when it auot fills adobe.com/home it says https://adobe.com/home?acomLocale=ca

[kglad]

use https on all your devices.

[practical_Jubilee0297]

I do. But like is the link actual adobe site? Thats my question

[kglad]

it is for me.

[practical_Jubilee0297]

Ooh ok so it is official adobe site since it got .com in it? So was over worrying?

[kglad]

it's adobe.com, and confidence that's where you went.

[practical_Jubilee0297]

Ooh ok so it was right one. Thank you

[kglad]

you're welcome.

[Kalvyn Rasquinha · Accepted solution]

Hi @practical_Jubilee0297 . Both the Microsoft Store version and the one from adobe.com/home are safe. They use the same installer - the only difference is when you're asked to sign in. I'll ask the team to look into the false positive for your antivirus software.