Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

creative cloud nightmare

Explorer ,
May 31, 2022 May 31, 2022

Creative cloud no longer loads on my desktop - even after several repairs, uninstall/installs and terminal instructions. I am no longer able to load fonts into Indesign and I keep getting a message about ensuring my time is set correctly...? 

352
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2022 May 31, 2022
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 31, 2022 May 31, 2022

I've worked through this link (thanks btw Ben M) and still no joy. 

I see the two logos as prompted but when I launch creative cloud the wheel just spins and says its taking longer than expected to load.

My clock is correct so I dont think thats the problem. 

I can sign in to accounts online so its not a payment issue its just a creative cloud app specific issue I think but exceptionally frustrating because it means I can add fonts. Libraries appear to be functioning however - very odd.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 31, 2022 May 31, 2022

edit: * should say I can't add fonts*

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 31, 2022 May 31, 2022
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines