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Creative Cloud is not launching.
Tried to restart CC but after a while, it sends a message to Repair or Uninstall. None of these works.
Tried to restart the computer and relaunch CC. no results.Reinstall CC with same negative result.
Tried to download a new version but the exe file collapses.
Tried to delete the content of the OOBE folder and relaunch CC, with no results.
So far, nothing worked, so obviously, I have no access to Lightroom.
What else can I do to fix the problem?
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Moving this query to Adobe Creative Cloud​ community.
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Please state your computer OS and version.
Please state also any error you get. You may also post a screen shot of what happens when launching the CC app.
What flavour of Lightroom are you using: Lr Classic or Lr?
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Excuse me, I was absent for a few days.
My computer is Mac OS X 10.11.6
Lightroom in use is Lr Classic even though, not updated for one year or so.
Errors are:
Option "Repair" does not work