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Creative Cloud Photoshop update stops each time 54 o r 57%

New Here ,
Nov 11, 2018 Nov 11, 2018

I try to update Photoshop CC on my Win Notebook. There is enough space and everything is fine but I am not able to update.

It takes endless time (up to 45 min) and doesn't work on at 54 or 57% each time. The web connection is okay, too.

Any ideas I can do?

I restarted windows (10) some times, too, but nothing changes.

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Nov 11, 2018 Nov 11, 2018

1. use a wired, not wireless connection.

2. wait until a direct download is available here, Download Creative Cloud apps

3. uninstall your ps, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html and then reinstall ps (but if the problem persists you'll be left without that version)

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Community Expert ,
Nov 11, 2018 Nov 11, 2018
LATEST

1. use a wired, not wireless connection.

2. wait until a direct download is available here, Download Creative Cloud apps

3. uninstall your ps, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html and then reinstall ps (but if the problem persists you'll be left without that version)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines