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Creative Cloud "Learn", "Stock" and "Behance" tabs not loading

morris design
New Here ,
Dec 16, 2018 Dec 16, 2018

In my Adobe Creative Cloud, the "Learn", "Stock" and "Behance" tabs will not load. Only the "Apps" and "Assets" tabs are working. Please advise.Screen Shot 2018-12-16 at 9.37.26 AM.pngScreen Shot 2018-12-16 at 9.37.37 AM.pngScreen Shot 2018-12-16 at 9.37.32 AM.png

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correct answers 1 Correct answer

kglad Community Expert
Community Expert , Dec 16, 2018 Dec 16, 2018

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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kglad Community Expert
Community Expert ,
Dec 16, 2018 Dec 16, 2018
LATEST

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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