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Creative Cloud repair

New Here ,
Apr 25, 2021 Apr 25, 2021

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I am repairing Creative Cloud once or twice per week.  I Uninstalled using CC uninstall, and clean the program, reloaded CC, and it worked for approximately one week.  This past week I needed to repair and install 3 times, this is getting ridiculous.  Your thoughts, ideas, and even prayers are appreciated.

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Community Expert ,
Apr 25, 2021 Apr 25, 2021

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something on your computer (eg, antivirus, antimalware, cleaner, defragger etc) is corrupting your adobe cc files.

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Okay, I use webroot and Malwarebytes, what is your suggested solution? Why
hasn’t Adobe acknowledged the problem, or the anti-malware programs said
anything?
Frank
--

Frank Carroll
Communications
Restoration & Preservation
Photographer/Videographer
Nevada Railroad Museum - Boulder City, NV

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Phone: <Removed by Moderator>

We do not inherit the earth from our ancestors, we borrow it from our
children. (Native American Proverb)

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Community Expert ,
Apr 26, 2021 Apr 26, 2021

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i use webroot and malwarebytes and don't have a problem.  what about your av program?

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New Here ,
May 03, 2021 May 03, 2021

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v program?  I use Adobe Premier, nothing else.  I am now doing another 'repair' as I write this, did one last Thursday.  This is very frustrating, time-consuming, and troublesome.  It is just . . . . . 

Frank Carroll

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Community Expert ,
May 03, 2021 May 03, 2021

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av = antivirus.

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New Here ,
May 03, 2021 May 03, 2021

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Webroot and Malewarebytes

Frank Carroll
Communications
Restoration & Preservation
Photographer/Videographer
Nevada Railroad Museum - Boulder City, NV

<Removed by Moderator>
We do not inherit the earth from our ancestors, we borrow it from our
children. (Native American Proverb)

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