Creative Cloud restarting during app update

New Here ,
Aug 20, 2021 Aug 20, 2021

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Why, after all these years and constant CC App updates, is there still an issue during app update with the app restarting and / or demanding that it be updated.

I have followed all the previous posts in an attempt to resolve these issues, but still I am only able to update my apps once in every 20-30 attempts. Surely this problem must have been resolved by now? I am seriously thinking of taking my money and my business elsewhere. What point is there in paying for a subscription when you are unable to keep the apps up to date? Where is the customer service?

Can someone just fix the CC app please.

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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I have no problems updating Creative Cloud apps.  Maybe the problem has something to do with your machine's configuration.

 

Please ensure your computer exceeds the latest system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Troubleshooting:

https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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