Creative Cloud says I'm not online and won't open apps

Explorer ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

Creative Cloud says i'm not online, yet I'm currently online researching and writing about this. What do I do?

 

PS, your *Topics aren't related to this issue but won't let me post without clicking one.  Fyi, it's not a "Collaboration" issue. Lol, why is this so difficult?

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 06, 2022 Jan 06, 2022

Copy link to clipboard

Copied

LATEST

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11, Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Also see Resolve Connection Errors

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines