Creative Cloud subscription, paid for annually via PayPal, still saying I'm on the trial period

[Legallyblonde_pink]

Hi

I signed up and paid for the year (via paypal) for the Creative suite 3 days ago but it's still not showing in my 'Plan' and the software is saying that it's on a trial period. Any advice please?

[Nancy OShea]

Contact Adobe Customer care via online chat by logging-in at the link below.

https://helpx.adobe.com/contact.html

Click the chat bot icon and type Billing Agent followed by Enter/Return key.

[DelphiZoa]

Hi Legallyblond_pink,

Your payment was processed by Paypal but it doesn't show in your Adobe account, is that correct? Have you tried all the solutions in this help document?