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Creative Cloud Suite Network issue

New Here ,
Aug 15, 2019 Aug 15, 2019

I'm using CC suite in a Windows corporate environment, when using the software I constantly need to insert my network proxy password as the Adobe Suite seems to generate constant pings back to Adobe website/servers. Is there a solution or workaround to this issue? Can the pings to Adobe servers from the suite be either stopped or minimized to the initial logon without compromising usability? Is it an issue of network permissions on my PC? Many thanks in advance for any info.

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Creative Cloud
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Community Expert ,
Aug 15, 2019 Aug 15, 2019

You may need to talk to your IT department.  See if this helps.

Reset the Creative Cloud desktop app to solve login and licensing issues

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Aug 15, 2019 Aug 15, 2019

Many thanks Nancy I'll try that...

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Community Expert ,
Aug 16, 2019 Aug 16, 2019
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You should also look at this document and ask your IT to consider free access to those domains:

Adobe Creative Cloud Network Endpoints

ABAMBO | Hard- and Software Engineer | Photographer
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