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Creative Cloud Un-repairable error

New Here ,
Mar 17, 2023 Mar 17, 2023

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Since a couple of weeks, I keep getting an error from Creative Cloud

claudiophotoguy_0-1679046814004.png


I tried repairing of course, message appeared after a few minutes.
I removed all applications and reinstalled everything, again the message appeared after a few minutes.

There is no other useful information, the above screen shot is the only thing that is given to me.
Does anyone know what's going on?

Creative Cloud: 5.10.0.573

Windows: Version 10.0.22621 Build 22621

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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New Here ,
Mar 17, 2023 Mar 17, 2023

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Hi kglad, thank you for pointing me to the kb, at a first search nothing came up.

I indeed tried with a complete removal followed by a complete re-install, while being an administrator, but it didn't work. So the second link mentions creating a new administrator user and installing from there, but doesn't say if you can then go back to your other user after that, seems to silently imply using the applications from the new user.
But that is clearly a no-go for most of us as we lose all our personal data that way.

I'll give it a try anyway, see if that clears the error.

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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ok.  keep us posted.

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