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Creative Cloud Update Virus?

Community Beginner ,
Jun 08, 2016 Jun 08, 2016

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Webroot secure anywhere detects the creative cloud update creativecloudset-up.exe as a trojan virus.Has adobe been hacked or is this a false positive?

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correct answers 1 Correct answer

Community Expert , Jun 09, 2016 Jun 09, 2016

i haven't seen anyone else complaining about a cc update so it's unlikely there's an infected adobe file from adobe.com.  otoh, where did you get that file?

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Community Expert ,
Jun 09, 2016 Jun 09, 2016

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i haven't seen anyone else complaining about a cc update so it's unlikely there's an infected adobe file from adobe.com.  otoh, where did you get that file?

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New Here ,
Aug 21, 2022 Aug 21, 2022

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Zemana reports malware, but Norton does not detect a virus.

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New Here ,
Aug 21, 2022 Aug 21, 2022

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And, I know you'll ask so I'll tell you: i downloaded the Creative Cloud app directly from my Adobe account 0n 2022-08-21 at approximately 10:19PM PDT

 

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Community Expert ,
Aug 22, 2022 Aug 22, 2022

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if you downloaded from a url in the adobe.com domain using https, it's not infected.

 

saying you downloaded directly from your adobe account doesn't insure the above.

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