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As per many other users, I have my CC Installer stuck at 20.2%.
I have tried everything.
I'm on a Mac with OS10.14.
CC wanted to Auto -Update (there was no way to tell it not to) and now it is stuck.
Two days — and numerous effects and attempts.
WHY ?
I've used my VPN software — which in the past has "fixed" the problem.
But not this time.
So now I can't use my CC libraries (with an urgent job) and I'm VERY angry.
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Steve_K_Walker, good evening.
There are many voices that the update stops at around 20% recently.
Since it may be a hurry, you should create a quick administrator account and update there.
(You can delete the created account once it has been successfully completed)
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me tooooo
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I'm on a Windows 10 and my update gets stuck at 20.2% too. I can't access my libraries because my Creative Cloud App is not up to date, but if I try to update it, it gets stuck... I have tried installing the same file from another admin user with the same result... 20.2% I updated my OS to the latest version... still, no result.
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