Creative Cloud via college

[giannag817]

I was told that I would receive access to Photoshop and InDesign (among other software) with my college's creative cloud suite. Adobe is requesting that I begin a free trial for these programs instead of just providing them for free. I am unsure if that is how I should be accessing them. 

[Jeffrey_A_Wright]

Giannag817, I am sorry, but I can confirm that there is no membership associated with the e-mail address you used to post to this public discussion forum.

If the education institution you attend is providing you access to a Creative Cloud membership, then you will want to contact them to determine how to take advantage of that membership.

If they are not providing you with a membership, then you can use the process listed at https://www.adobe.com/education.html?promoid=NLMHRGL1&mv=other to purchase a Creative Cloud for Education membership.

[Nancy OShea]

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with the ID and password your school told you to use.  If unsure, contact your school's IT dept.

Post back if you need more help.