Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

creative cloud

New Here ,
Mar 30, 2020 Mar 30, 2020

Copy link to clipboard

Copied

I try to update creative cloud and I get error:1002. I try to delete the creative cloud software but I receive a message saying there are apps still using it (photoshop). I try to delete photoshop and this brings up the creative cloud update.

TOPICS
Creative Cloud

Views

435
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

Copy link to clipboard

Copied

LATEST

SVet9, please use the process listed in https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html to remove Photoshop CC and the Creative Cloud desktop app.  You will need to begin by removing Photoshop so that you will not be blocked from uninstalling the Creative Cloud desktop app.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines