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creative clouds and all my student plan apps cannot be downloaded to the desktop. Urgent support ple

New Here ,
Dec 29, 2024 Dec 29, 2024
Adobe Creative Clouds öğrencisini satın aldım. Ancak hiçbir uygulama indirilmiyor. Planlarımda da görünmüyor. Planları iptal etmek de yasaktır. aslında bir rezalet. Lütfen yardım edebilir misiniz?Ekran görüntüsü 2024-12-29 163012.pngEkran görüntüsü 2024-12-29 163947.pngEkran görüntüsü 2024-12-29 164237.png

Ekran görüntüsü 2024-12-29 163012.png

Ekran görüntüsü 2024-12-29 163947.png

Ekran görüntüsü 2024-12-29 164237.png

   

Ekran görüntüsü 2024-12-29 164602.png

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Adobe Employee ,
Dec 30, 2024 Dec 30, 2024

Hi @Rabia_Girgin7707,

Thank you for reaching out! I can confirm that you have an active individual Creative Cloud subscription associated with the Adobe ID you used to post your query.

To ensure you receive the most relevant assistance, I am moving your post to a different community where experts will be able to guide you better on this matter.

 

In the meantime, you can refer to the following document for steps to resolve connection-related issues:
Resolve connection errors

 

Regards,
^AN

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Community Expert ,
Dec 30, 2024 Dec 30, 2024
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