cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Creative clouds download stuck

maiacolonna
New Here ,
Feb 28, 2022 Feb 28, 2022

Hello everyone, I'm trying to re-download my adobe products on my new laptop but the download of the creative cloud app stops at 60.5% and never goes on. I deleted my creative cloud app because when I tried to open it, it connected and disconnected to the internet, even if my internet connection was working perfectly. How can I resolve this? 

344
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
AxelMatt Community Expert
Community Expert ,
Feb 28, 2022 Feb 28, 2022
LATEST

Please see here:

Creative Cloud installer stuck (adobe.com)

Advanced troubleshooting when the installer for a Creative Cloud app is stuck (adobe.com)

Creative Cloud desktop app installation hangs on macOS Catalina (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Open in a new window
Download Adobe Creative Cloud apps
Open in a new window
Enable/Disable auto-update CC apps
Open in a new window
Uninstall Creative Cloud app
Open in a new window
Manage Your Plan
Open in a new window
Common Questions / FAQ
Open in a new window
Troubleshooting
Getting error while downloading/installing/updating?
Open in a new window
CC still shows trial after purchase?
Open in a new window
Unable to reach Adobe Servers?
Open in a new window
Difficulties signing in
Open in a new window
Install appears stuck or frozen?
Open in a new window
Creative Cloud sync related questions
Open in a new window
Creative Cloud Resources
Creative Cloud System Requirements
Open in a new window
Creative Cloud User Guide
Open in a new window
Adobe Help Center
Open in a new window
Creative Cloud Web
Open in a new window
Services Status Page
Open in a new window
Collaboration through CC apps
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices