Creative Suite 6 Design&Web Premium

Report · Aug 17, 2019

Hey,

I'd like to reinstall CS6 on my new PC however it doesn't have a disk drive, so I obviously can't use the DVDs I still have to do so. My accounts does show my registered serial number but I don't have an option to download the program.

Tried to find a option to download it for the last couple of hours but I always get back to the "download it in your purchases" solution which doesn't work for me.

Report · Aug 17, 2019

Option 1 - go to Best Buy (or similar) and buy an external drive

Option 2 - read below

Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

-also read https://prodesigntools.com/adobe-limits-software-downloads.html

IMPORTANT NOTE:

The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

Go to https://www.adobe.com/about-adobe/contact.html

-click on the Chat bot on the bottom right hand corner of the first screen

--the chat bot is the circle with a funny looking box with 3 dots inside

-click on Downloading or Installing, then type Agent

Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

Report · Aug 17, 2019

if you can find a computer with a disk drive and usb prot, you can copy the installation files to a usb drive and circumvent the message 1 procedure.