Credit card wont process

[laram28115676]

Hi I'm from Canada and having problems renewing my membership. I have talked to my credit card company and adobe but no luck.

Everytime I enter credit card info it says the details are wrong and shows it is the expiry dates but my expiry is correct.

I tried my husbands card and the same problem

Can someone please help as it's very frustrating

[kglad]

update/manage credit card details, change cc plan, renew/restart cc plan/cancel cc plan:

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html