CS 6 wird bei meinen Produkten nicht mehr angezeigt

New Here ,
Dec 20, 2021 Dec 20, 2021

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Agent!!

möchte mit cs 6 auf einen neuen Computer umziehen. Es wird bei meinen produkten nicht mehr angezeigt.

Brauche die Anwendungsdatei (exe) zur Installation.

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Agent.

Ich habe von einer provaten Person gekauft. Das Produkt wurde von adobe freigeschaltet. Es war immer in meinem Benutzeraccount bei adobe sichtbar. es ist jetzt nicht mehr dort aufgeführt.

Ich benötige den downloadlink und meine Seriennummer.

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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This is a public forum, I do not work for Adobe and I am not an agent

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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