CS3 - Disappointment and Anger

[Guest]

My 10-year old iMac recently needed a new hard drive - other than that, the machine is going strong and with the newly-installed SSD dive it's probably good for another ten years. The CS3 activiation (as I'm sure you've heard from many others) died. Since the software had been working flawlessly until three weeks ago, I didn't hear a peep about the servers and support ending.

I recall that I spent $1500 on this software. I join many others in the community who are disappointed and angry at Adobe for their lack of respect, their placing profit above service, and their policy which, regadless of the EULA, is de facto theft.

[.Michael.]

Hi Robert, have you read activating-illustrator-cs3? Maybe it is helpful.

[Test Screen Name]

.Michael, thank you for posting, but that post is unhelpful, useless and frustrating. Since the original post it has changed, and activation and reinstalling is just not possible.

[Guest]

Scam Alert! Someone named Rita using an email address AdobSupport24x7@outlook.com (posing as Adobe Support), offered to fix the problem. First they asked what MacOS I was running. It turns out they were "offering" CS6 at a "discounted" price. Fortunately they didn't get my credit card number!

[John T Smith]

That is not enough information... you need to post that person's Adobe ID

In this format https://community.adobe.com/t5/user/viewprofilepage/user-id/17733558 (which is you)

[Guest]

They sent me a direct email (return adress: community_noreply@adobe.com) so I don't know how to find their Adobe ID. See below for the message:

From: Rita Testa...
Date: Jan 04, 2021 08:11 AM

Hi,

You can Directly send Email to our Adobe Customer Care Team at Email Address:-
AdobCustomer24x7@outlook.com and they will help you via Email.

Note:-Compose New Email and Copy and Paste the Email ID mentioned Abobe and send Email.

Team Adobe

[Guest]

I also received the same message and Correct Email IS AdobeCustomer24x7@outlook.com

[Guest]

AdobeCustomer24x7@outlook.com

e is missing.. correct is Adobe.. i think it's spam.

[jane-e]

Please report the scammer to Adobe. There is a menu in the upper right of the message (an ellipses.) Click it, then click "Report as Inappropriate".

~ Jane

[John T Smith · Accepted solution]

Of course that is spam... Adobe does not use an outlook email address

[Guest]

Thank you 🙂