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CS3 - Disappointment and Anger

Community Beginner ,
Dec 04, 2020 Dec 04, 2020

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My 10-year old iMac recently needed a new hard drive - other than that, the machine is going strong and with the newly-installed SSD dive it's probably good for another ten years. The CS3 activiation (as I'm sure you've heard from many others) died. Since the software had been working flawlessly until three weeks ago, I didn't hear a peep about the servers and support ending.

 

I recall that I spent $1500 on this software. I join many others in the community who are disappointed and angry at Adobe for their lack of respect, their placing profit above service, and their policy which, regadless of the EULA, is de facto theft.

 

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Activation

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correct answers 1 Correct answer

Adobe Community Professional , Jan 12, 2021 Jan 12, 2021
Of course that is spam... Adobe does not use an outlook email address

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Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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Hi Robert, have you read activating-illustrator-cs3? Maybe it is helpful.

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LEGEND ,
Jan 04, 2021 Jan 04, 2021

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.Michael, thank you for posting, but that post is unhelpful, useless and frustrating. Since the original post it has changed, and activation and reinstalling is just not possible.

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Community Beginner ,
Jan 12, 2021 Jan 12, 2021

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Scam Alert! Someone named Rita using an email address AdobSupport24x7@outlook.com (posing as Adobe Support), offered to fix the problem. First they asked what MacOS I was running. It turns out they were "offering" CS6 at a "discounted" price. Fortunately they didn't get my credit card number!

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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That is not enough information... you need to post that person's Adobe ID

 

In this format https://community.adobe.com/t5/user/viewprofilepage/user-id/17733558 (which is you)

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Community Beginner ,
Jan 12, 2021 Jan 12, 2021

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They sent me a direct email (return adress: community_noreply@adobe.com) so I don't know how to find their Adobe ID. See below for the message:

 

From: Rita Testa...
Date: Jan 04, 2021 08:11 AM

Hi,

You can Directly send Email to our Adobe Customer Care Team at Email Address:-
AdobCustomer24x7@outlook.com and they will help you via Email.

Note:-Compose New Email and Copy and Paste the Email ID mentioned Abobe and send Email.

Team Adobe

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New Here ,
Jan 12, 2021 Jan 12, 2021

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I also received the same message and Correct Email IS AdobeCustomer24x7@outlook.com

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New Here ,
Jan 12, 2021 Jan 12, 2021

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AdobeCustomer24x7@outlook.com

 

e is missing.. correct is Adobe.. i think it's spam.

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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Please report the scammer to Adobe. There is a menu in the upper right of the message (an ellipses.) Click it, then click "Report as Inappropriate".

A7933465-4958-4FC3-9734-01C4F3F5A10F.jpeg

 

~ Jane

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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Of course that is spam... Adobe does not use an outlook email address

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New Here ,
Jan 12, 2021 Jan 12, 2021

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Thank you 🙂

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