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I really need the installation files of Adobe Creative Suite 3 Web premium. I was told to ask here for answers...
Don't waste your time going back to Customer Care. CS3 is officially dead. The activation servers were taken offline years ago. Adobe recently took down public links to the activation free installers and replacement serial numbers. We cannot help you and Customer Care cannot help as Adobe have ended all support for CS3. Your only option is to join the Creative Cloud plan of choice.
https://www.adobe.com/creativecloud/plans.html
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Get back in touch with customer support and, if they try to direct you here again, ask for a supervisor. This is a user-to-user forum. We cannot provide download links to outdated software nor can we help you with activation. (Note that activating CS3 may also be an issue. I've seen multiple recent posts here or in the Community Help forum from people having an issue with this. In all cases, you will have to work with Adobe support.)
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I tried talking to Adobe customer support, but they kept redirecting me to this page https://helpx.adobe.com/in/x-productkb/global/temporary-activation-expired.html and The old CS3 download replacement page is down. 😞
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All I can suggest is try again and keep escalating to higher levels. Only Adobe employees have access to the super-secret download links, assuming they still exist. If you look in this forum, you'll see posts from numerous people who are trying to do the same thing but with CS5, and they also are having issues.
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This discussion may be of help: https://community.adobe.com/t5/get-started/adobe-cs3-and-windows-10/m-p/10801522
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I went to the page about CS3 and Win10 just to check
The link that was posted on Dec 14 to obtain the new serial number and special non-activation version of CS3 no longer works
It appears that Adobe has completely removed the ability to download and install the special version
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Well, that didn't take long ... <wry smile>
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Don't waste your time going back to Customer Care. CS3 is officially dead. The activation servers were taken offline years ago. Adobe recently took down public links to the activation free installers and replacement serial numbers. We cannot help you and Customer Care cannot help as Adobe have ended all support for CS3. Your only option is to join the Creative Cloud plan of choice.
https://www.adobe.com/creativecloud/plans.html