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Hello, can you help to activate CS5?
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This is a public forum, not Adobe support
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
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Adobe support suggested to find a solution in forum, because they have no support on CS5
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John
thanks your proposal
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a solution to what problem? ie, what exact error message are you seeing and are you in the usa?
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Thanks John,
This is very helpful and especailly to protect you against fruad as some people try to present themselves as adobe employees
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what problem are you seeing?
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CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html
NOTE 2: Legacy Creative Suite will never run on Catalina, Big Sur or Monterey. Nor will it be tested on Win11. Only the latest Creative Cloud products are compatible with new systems.
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Dear All,
thanks you suggest, has reinstall the software was all right.
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good to hear.