We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Hello, can you help to activate CS5?
This is a public forum, not Adobe support
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Adobe support suggested to find a solution in forum, because they have no support on CS5
thanks your proposal
a solution to what problem? ie, what exact error message are you seeing and are you in the usa?
This is very helpful and especailly to protect you against fruad as some people try to present themselves as adobe employees
what problem are you seeing?
CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
NOTE 2: Legacy Creative Suite will never run on Catalina, Big Sur or Monterey. Nor will it be tested on Win11. Only the latest Creative Cloud products are compatible with new systems.
thanks you suggest, has reinstall the software was all right.
good to hear.