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CS6 web premium activation problem

New Here ,
Jan 25, 2023 Jan 25, 2023

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Hi!, i just reinstalled OS X High Sierra on an old workstation and then i installed my CS6 web design suite.

When i try to sctivate the product i get an error mesage and adobe page tell me: expired or illegal serial number.

Can you please help me? (obiously my serial number i correct and legel... 🙂 )

Thanks, Antonio

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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if you saw an invalid serial number you either made an error when entering the number OR you have the wrong installer.  details:

 

assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

 

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual). and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite.

 

you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). here's official info about that error, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

 

p.s. are you a uci student/alum?

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